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FAQ’s

Unlock Your Future: Comprehensive Answers to the Most Common Career Questions on Spotlight

Whether you’re taking your first steps into the workforce, seeking a career shift, or aiming for growth in your current field, the Spotlight Careers FAQ page is here to guide you. We’ve compiled a thorough collection of answers to the most frequently asked questions, covering everything from application tips and interview advice to insights on career progression, work-life balance, and company culture.

Our goal is to help you make informed decisions about your professional journey, whether you’re looking for clarity on industry-specific requirements or want to learn how Spotlight can support your career growth. Dive in and discover the resources you need to navigate your path with confidence!

Applying for a role with Spotlight

How do I apply for a Team Member role to work in a Spotlight store?

There are several ways that you can apply for a role with Spotlight:

  1. All our Team Member vacancies are advertised on our Job Search page which is updated regularly.
  2. You can submit an Expression of Interest to register your interest in future opportunities
  3. You can also SUBSCRIBE to Job Alerts via our website to receive an email notification should a position of interest be posted.

You can also head into your closest and preferred Spotlight store and hand in a copy of your recent resume to our Store Manager and introduce yourself. Should we have any current opportunities the Store Manager will let you know and set up an interview if you are suitable.

How do I apply for a Leadership or Support Group role with Spotlight or one of the Spotlight Group Holdings brands?
  1. All our Store Leadership and Support Group vacancies are advertised on our Job Search page which is updated regularly.
  2. You can also view vacancies for Anaconda and Harris Scarfe on their relevant careers pages
  3. You can also SUBSCRIBE to Job Alerts via our website to receive an email notification should a position of interest be posted.
When will I hear back about a submitted application?

After you have submitted an application, you will receive an email to confirm your application has been received.

If you do not receive this email, please check that your application has been submitted as incomplete applications might not be able to be accepted.

The recruitment process will then take  place in the following weeks and we’ll update you via email throughout. You can also review your existing applications by Logging In and reviewing your applications status.

We aim to update you within 30 days of your application, however this might be slightly longer during busy periods or for particular roles.

I've submitted an ‘Expression of Interest’ (EOI). When will I hear about my application?

Your Expression of Interest is matched to relevant jobs when they arise, sometimes this might be days, weeks or months before a suitable opportunity arises. We use various aspects of your application such as availability and experience to match the requirements of our positions.

You can also SUBSCRIBE to Job Alerts via our website to receive an email notification should a position of interest be posted.

Who can apply for a role to work at Spotlight?

Anyone with Working Rights within Australia can apply for a role with Spotlight- your Working Rights will be verified during the recruitment process.

Generally, you will need to be at least 15 years old to apply for employment with SGH however each state has minimum age requirements and can be found here https://www.fairwork.gov.au/find-help-for/young-workers-and-students/minimum-working-age.

As some of our departments require you to be over 18 years to operate specialist equipment, we may require you to provide your date of birth, which will be verified as part of the recruitment process. In some cases, we may need your parent or guardian’s written permission to allow you to start working with us.

Interview Process

I have been contacted to attend an interview for a Team Member role- is there anything I should do to be prepared?

When interviewing for a Team Member position, follow these tips to make an impact and have the best chances of being successful:

Make a Good First Impression

Arrive on time after researching parking and transportation. If delayed, call the Store Manager. Greet your interviewer with a smile, firm handshake, and open body language.

Dress smart casual with clean, professional attire and good hygiene. School uniforms are also welcome if coming directly from school.

Prepare for the unknown

Although it’s impossible to predict every interview question, it helps to practice responses to common ones. For example, interviewers often ask you to introduce yourself and describe your hobbies or previous work experience. They want to get to know you and see how you’ll fit with the team.

Situational or behavioural questions like “Tell me about a time when…” also come up frequently. These invite you to describe how you’ve handled real-life scenarios involving time management, teamwork, or customer service as an example.

While these can feel intimidating, it’s best to think of a recent, memorable example and structure your response using the STAR method – describing the Situation, Task at hand, the Actions you took, and the Result

Make a Lasting Impression

Research the brand, values, role details, and products beforehand so you can ask informed questions beyond the basics. Asking about team culture, training, career development, and performance expectations shows your interest in growing with us.

I have been invited to attend a Group Interview- what does this process involve?

A Group interview is often used when we are hiring a high volume of employees for new stores or peak periods and will involve groups of 5-30 people. During this process you will be asked to participate in some activities that highlight your strengths, personality, and ability to perform aspects of the role such as customer interaction.

During this setting, it is best to Be Yourself and actively participate with the rest of the group.

If you have any concerns on the day, please speak to the Group Facilitator

I am not available for the available timeslots for the Group Interviews- can I arrange an alternate time?

Unfortunately, the timeslots and days listed are the only ones currently available.

Should we not be able to fulfil our recruitment numbers after the group interviews, we will be in touch to organise an interview with alternate times and days.

Please ensure that you log onto your account as per the original email and decline the invite, leaving a note that you were not available for the Group Interview times as this will allow us to potentially come back to you later should positions still be available.

When will I hear about the outcome of the interview I attended?

We aim to provide a prompt response regarding your interview and appreciate the time you have taken to meet with us and can ideally update you within 48 business hours of your interview via email.

Some response times may be longer as we may be interviewing several candidates for the role over several days.

Please ensure that you check your emails for an update on your application

You can also review your existing applications by Logging In and reviewing your applications status

Finalising your application

I have received an email saying that I have been successful- What do I do now?

You will be asked via an email from our Recruitment team to provide your Right to Work documents to our portal before you can be offered a contract.

This may include:

  • ​​​​​​​Australian or foreign passport or
  • Australian birth certificate and photo ID or
  • Australian citizenship certificate and photo ID

For Permanent, Leadership and Support Group roles, you might also be asked to provide details for 2 references to be contacted.

Some roles may also require a Background check for successful applicants

I have completed all my paperwork as a new Team Member- When do I start?

As a Casual team member your first shift may not be on the start date indicated on your offer document. Please contact the Store Manager via phone call at the store you will be working at to confirm your first shift and they will answer any questions you may have.

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